Help Center

Step-by-step guidance to make the most of PrizePool.

Getting Started

  1. Create your account with accurate personal details and complete age verification (18+ only).
  2. Secure your account with a strong password and enable two-factor authentication if available.
  3. Explore the dashboard checklist for onboarding tasks, tutorials, and reward milestones.

Completing Tasks

Visit the Tasks tab to view campaigns. Each task card explains the requirements, reward value, and expected approval time. Submit proof when requested and monitor status updates under Task History.

  • Re-read instructions before submitting.
  • Upload clear screenshots or media where needed.
  • Avoid duplicate submissions to prevent delays.

QuizBet Guidance

QuizBet rooms open at scheduled times with rotating categories. Place optional entertainment wagers, answer timed questions, and watch the leaderboard update in real time. Review the room rules before you start and remember that QuizBet is not licensed gambling—stakes are voluntary and losses are not refundable.

  • Pick rooms that match your knowledge strengths.
  • Use practice modes to learn the interface.
  • Keep track of your wager limits inside the QuizBet sidebar.

Need More Help?

Open a support ticket from your dashboard or emailsupport@prizepool.massdatagh.com. Share screenshots, transaction IDs, or quiz room IDs for faster resolutions.

For urgent account issues, look for the Priority toggle while submitting your request. Our team responds within business hours (GMT) and prioritises payout or security-related tickets.