Contact & Support

We are here to help you make the most of PrizePool.

Email

Send account, payout, or legal questions to
support@prizepool.massdatagh.com

In-App Support

Open the dashboard Help widget for live chat, ticket creation, and step-by-step guides. Response times are typically under 24 hours.

Community Channels

Follow @PrizePoolGH on X and TikTok for updates, event schedules, and QuizBet highlights. Join the Telegram community via the link in your dashboard for peer tips.

Support Hours

Monday - Friday: 9:00 AM - 6:00 PM GMT
Saturday: 10:00 AM - 3:00 PM GMT
Sunday & holidays: Self-service guides only